Consultation & Planning
- Hand-USA is part of Hand Enterprise Solutions, the largest IT consulting firm in China. Our expertise is China is an invaluable asset to any company doing business with China. Hand-USA can help plan your Chinese rollout, strategize on your application architecture, or help you define your global rollout that focuses on China.
- We specialize in SAP S/4HANA, with extensive experience is new implementations and upgrades to existing SAP systems.
- Our Hybris practice is world class. Let us show you how to get the most out of your investment.
Packaged Software Implementation
- Our package implementation approach for SAP is based on SAP’s new activate methodology. We focus on SAP’s best practices and how they can best benefit your company.
- Our implementation approach is iterative– we work with you every step of the way. This provides you the maximum benefit from SAP’s functionality
- Our approach is flexible. We will tailor our team to meet your specific requirements and constraints. We understand there is not a one size fits all when it comes to project team composition or availability.
- Our approach follows your company culture. Let us show you how our approach enables your team to perform at its best. We specifically provide an approach that lets you operate your business today, while you are designing and implementing the systems to propel you into the future.
- Knowledge transfer is paramount. We will not spend your team’s valuable time focusing on the past. We will educate your team on SAP’s best practices and ensure they understand the subtleties of the application.
Maintenance & Support
- Our maintenance service scope includes application support consulting, application support management and daily issue/BPO support.
- We offer a complete line of support types including: shared services, centralized services and dedicated teams.
- We are 24/7 across all time zones.
- We have on-site support teams across Asia-Pacific.
- Multi-language support for your Asia-Pacific team includes Mandarin and Cantonese Chinese, Japanese, Bahasa, Hindi, Tamil, Korean, Spanish, French, German and English.
Enhancements & Upgrades
- Our projects can enhance or upgrade your current SAP system. From upgrading your current SAP instance to Hana, or just adding scanning capabilities, our team has the expertise to provide a cost effective way to add capabilities to your SAP investment.
- Our team has existing enhancement that are proven in multiple implementations. These systems include: Actual Costing, Manufacturing Execution, Collaboration Manufacturing, Resource Management, Product Tracking, Financial Shared Services Centers, Expense Control, Supplier Relationship Management, Lease & Loan management, Sales Channel Management, E-commerce Platforms and Business Process Management
- Our team understands the requirements in China. Between creating custom forms or mobile applications, if you need to do it in China, HAND’s expertise can assist.
- We have a very competitive cost structure and the best team in China.